Join The Family Chronic. and earn Beans with every order.

One coffee purchased, Beans earned, exclusive rewards.
Be part of the circle that tastes our new offerings before anyone else and turns your love of coffee into real privileges.

How does it work?

Sign up

Join The Family Chronic. and receive 250 welcome beans. It's our way of saying "welcome home."

Earn beans

With every order, your account fills with Beans. And if you refer us, if it's your birthday, or if you participate in our special actions, you earn even more.

Unlock rewards

Redeem your beans for coffee, accessories, vouchers, or surprises we keep just for circle members. You drink coffee, you earn privileges, it's as simple as that.

How to earn points?

Make a purchase

5 beans per 1.- spent

It's your birthday

200 beans

Instagram

200 beans

TikTok

200 beans

Like on FB

50 beans

Refer someone

10.- for you and 5.- for the person who receives the link

Newsletter

50 beans

Write a product review

250 beans

Rewards

The more you order, the more you earn. Your Beans turn into coffee, vouchers, accessories, or little treats we save for the Family. Choose what makes you happy and enjoy your rewards, cup after cup.
5 CHF voucher
500 beans
50 CHF gift card
5,000 beans
The Secret Roasting Dinner
50,000 beans - An ultra-exclusive annual dinner at the heart of our roastery, signed by a Michelin-starred chef
3-hour barista course
100% free - 20,000 beans
Free French Press
100% free · 3,500 beans
Free Aeropress
100% free · 6,000 beans

Frequently asked question

It's our loyalty program. Every purchase you make with us earns you Beans, and these Beans give you access to rewards reserved for the community. You become a member of the circle, just like that.

No secret invitation needed.
As soon as you place an order and identify yourself, you become part of The Family Chronic. And your Beans start rolling in.
That's what being inclusive is all about.

  • With every order on our site or in-store, you earn Beans.
  • Bonuses for special actions: birthday, referrals, sharing, etc.
  • Beans accumulate on your member account


Every 100 Beans equals 1 CHF. The more you accumulate, the more you can use them to reduce the amount of your next orders. It's our way of thanking you for every cup Chronic. you choose.

Yes, you can use your Beans in our physical stores. Just provide your email address at checkout, and your discount will be automatically applied according to your available balance.

Yes, Beans have a validity period, but nothing stressful. They remain active for 12 months after acquisition. Each new purchase naturally extends your activity in the program, giving you plenty of time to enjoy them.

If an order is canceled or refunded, the Beans you earned are automatically deducted from your account. Your balance simply adjusts according to the purchases actually validated.

Yes, you can combine Beans with ongoing promotional offers. Both benefits work together, allowing you to enjoy the best possible price on your coffee.

Yes, absolutely. You will find your referral link directly in your account. The more you refer, the more you earn: you receive 10 CHF for each validated referral, meaning when the referred person makes their first purchase. And your friend receives 5 CHF to discover Chronic. under the best conditions.

If you encounter a problem or if something isn't clear, you can write to us directly via our contact page. We are always here to help you.